Before meeting Ana, my partner and I had been under the guidance of another agent for over 4 months. Finally, after realizing that we were not a priority, we decided to drop our former agent. We had missed numerous opportunities and we felt the agent was not focused and unorganized. We had given up and decided to stop looking for homes. We met Ana, by chance, in October of 2017 and we immediately saw and appreciated her professionalism and commitment in wanting to help us find a house to call home. In a span of 2 weeks, Ana showed us houses we wanted to see. She answered every text, email, and phone messages we left. She even answered our late night texts, which we did much of. She answered all our questions and guided us through the home purchasing process from beginning to end. Ana has a way of soothing minds by explaining things in simple ways. It was a very smooth process! She suggested for us to keep open minds as we expanded our search away from our preferred areas. Funny how things work out. She ended up showing us a house located in East Los Angeles; and before that evening ended we had chosen the house we now call home! In 2 weeks, Ana was able to do what a team of 3 couldn't do in a span of 4 months. Ana and the amazing team of people she works with gave us the keys to our house in less than a month! My partner and I absolutely love our home and we will always be grateful for having crossed Ana's path. Anyone serious about buying a home should book Ana ASAP! - Vic (Happy homeowner in East Los Angeles)
Victor Castaneda